1. Who We Are and How This Privacy Policy Works

AirShots AI is a product created by Airmeet Networks Private Limited. It helps marketing and growth teams, as well as individual users, automatically create AI-generated marketing content. AirShots AI can generate social media posts, email copy, landing page content, and other marketing assets from your brand materials, events, and related content.

Airmeet Networks Private Limited is a company incorporated in India. It also operates the Airmeet platform for virtual events and webinars. AirShots AI connects to Airmeet’s event products, so you can turn your event and webinar content into polished marketing material.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and how you can control it. It applies to:

• Visitors to the AirShots AI website
• People who sign up for a free trial, beta access, or a paid subscription
• Business customers and their team members using AirShots AI under an organizational account
• Anyone who contacts us for support, attends our events, or interacts with our marketing

This policy works alongside our Terms of Use. If you are a business customer, it also works alongside any Data Processing Addendum (DPA) you have with us. The DPA governs how we process your Customer Data (explained in Section 3). This Privacy Policy covers all personal data we handle, including both the data we collect about you and the data you share with us for processing.

If you have questions about this policy, contact us at privacy@airshots.ai.

In plain language: This policy explains the personal data we collect when you visit the site or use AirShots AI, how we use it, and what choices you have.

2. What This Privacy Policy Covers

This Privacy Policy applies to:

• Your visits to the AirShots AI website and marketing pages
• Your use of the AirShots AI platform, whether on a free trial, beta access, or a paid plan
• Emails, calls, and support conversations with our team
• Events, webinars, or online activities that AirShots AI or Airmeet Networks organizes
• Any other interactions with our services, tools, or communications

This policy does not cover third-party websites, tools, or integrations that connect to AirShots AI. For example, if you connect AirShots AI to your social media platform or a third-party CRM, their own privacy policies apply. We encourage you to review those policies separately.

3. Our Roles as “Controller/Business” and “Processor/Service Provider”

Understanding our role matters because it affects your rights and how we handle your data.

When We Act as a Controller or Business

For our own website, marketing communications, analytics, and internal business operations, Airmeet Networks Private Limited acts as the “controller” (under GDPR and UK GDPR) or “business” (under CCPA/CPRA). This means we decide what personal data we collect and how we use it.

When We Act as a Processor or Service Provider

When you use AirShots AI as a customer, you may upload or provide content to the platform. This includes brand assets, event details, recordings, transcripts, session highlights, and similar materials. We call this your “Customer Content.”

When we process Customer Content on your behalf, we act as a “processor” or “service provider.” In this role, we follow your instructions. We use your Customer Content only to deliver the AirShots AI service to you, not for our own separate purposes. Business customers should refer to their Data Processing Addendum for full details on how Customer Content is handled.

In plain language: We wear two hats. When we run our website and marketing, we decide how to use your data. When you upload content for AI processing, we handle it on your instructions, not ours.

4. What Information We Collect

Information You Provide Directly

When you sign up, use AirShots AI, or contact us, you may share:

• Your name, email address, and job title
• Your company name and industry
• Your phone number (optional)
• Your account password and authentication information
• Billing and payment details (handled by third-party payment processors; we do not store full card details)
• Brand assets, event information, recordings, transcripts, and other marketing materials you upload
• AI prompts, instructions, and feedback you provide when using the platform
• Information included in support requests, feedback, or communications with our team
• Marketing preferences and communication choices

Information We Collect Automatically

When you visit our website or use AirShots AI, we automatically collect:

• Log data: login times, features you use, actions you take, and time spent on the platform
• Technical information: your IP address, browser type, device type, operating system, and device identifiers
• Location data: approximate geographic location based on your IP address (not precise GPS location)
• Telemetry data: how you interact with AI features, content generation workflows, platform performance metrics, error logs, and crash reports
• Cookies and similar technologies (explained in Section 5)
• Referral information: how you found AirShots AI, for example from a search engine or advertisement

Information From Third Parties

We may also receive information about you from:

• Airmeet’s core platform, if you have a connected Airmeet account
• Integration partners and third-party tools you connect to AirShots AI
• Analytics and marketing service providers
• Advertising platforms that help us reach potential customers
• Public sources, such as your company’s website or public business directories

In plain language: We collect information you give us directly (like your name and uploaded content), information generated automatically when you use the platform (like how you navigate and interact with features), and some information from other services you connect.

In plain language: We gather direct account data, technical usage data, and integration data so we can run the service and make it better.

5. Cookies and Similar Technologies

Cookies are small text files that websites place on your device. They help us recognize you when you return, remember your settings, and understand how you use our site.

What Cookies Do We Use?

We use different types of cookies for different purposes:

• Essential Cookies: These are required for the platform to work. For example, they keep you logged in. You cannot disable them without breaking the service.
• Performance Cookies: These help us understand how you use AirShots AI, including which features work well and which do not. You can control these through your browser settings.
• Analytics Cookies: These let us see patterns across all users so we can improve the product. You can control these through your browser settings.
• Marketing Cookies: These help us show you relevant ads on other websites. You can opt out through your browser or our preference center.
• Third-Party Cookies: These are set by partners such as analytics providers or advertising networks. You can manage them through their own tools.

How to Control Cookies

You can manage cookies in several ways:

• Adjust your browser settings to accept fewer cookies or block them entirely
• Use our preference center (available on our website) to control marketing cookies
• Clear cookies from your device at any time (note: this may log you out of AirShots AI)

Disabling essential cookies may prevent AirShots AI from functioning properly.

Similar Technologies

We also use pixels, web beacons, and tracking tags for analytics and advertising purposes. These work in a similar way to cookies. The same controls generally apply.

In plain language: We use cookies for basic functionality, analytics, and marketing. You can control most of them through your browser or our preference center.

6. How We Use Information

Operating and Delivering AirShots AI

We use your information to:

• Create and manage your account
• Deliver the AirShots AI features and services you have subscribed to
• Generate AI-powered marketing assets and content based on your inputs and uploaded materials
• Process your payments and handle billing
• Provide customer support and troubleshoot problems
• Send important service announcements and updates

Improving and Personalizing Your Experience

We use information to:

• Personalize what you see based on your preferences and behavior
• Test and improve AI prompts, content generation workflows, and platform features
• Understand which parts of AirShots AI users find most useful
• Fix bugs and improve platform performance

Analytics and Product Development

We analyze usage patterns to:

• Measure how AirShots AI is performing
• Understand user behavior and trends
• Create aggregate statistics that do not identify individual users
• Improve our product roadmap and prioritize new features

Marketing and Communications

We use your information to:

• Send you marketing emails about new features, updates, or offers, only if you have opted in
• Invite you to webinars, events, or product demonstrations
• Show you relevant ads on other websites, if you have not opted out
• Measure the success of marketing campaigns

You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or by adjusting your preferences in your account settings. Opting out does not affect service messages such as security alerts or billing notices.

In plain language: You can stop marketing emails, but we will still send important account and security messages.

Security and Fraud Prevention

We use information to:

• Detect, investigate, and prevent fraud, abuse, and security threats
• Monitor for unauthorized access to accounts
• Enforce our Terms of Use
• Protect the rights and safety of AirShots AI, our customers, and the public

Legal and Compliance

We use information to:

• Comply with applicable laws and regulations
• Respond to legal requests from authorities
• Defend against or manage legal claims
• Meet tax and financial reporting obligations

In plain language: We use your information to run AirShots AI, improve it, communicate with you, and keep it safe and legal.

7. How We Use Data With AI and Content Generation

This section explains how your data interacts with AI features. We know this topic is important to you.

At a Glance

AirShots AI uses your Customer Content to generate marketing assets specifically for your account. By default, we do not use your Customer Content to train general or shared AI models. We use trusted third-party AI providers under strict contracts.

How We Generate Content

When you upload materials or provide inputs to AirShots AI, we:

• Process your content through AI models to generate marketing copy, social media posts, email text, landing page content, and other assets
• Use your brand context, event details, and other inputs to produce outputs tailored to your account
• Log telemetry about how you interact with AI features to improve platform performance and reliability

These outputs are generated for your use only. They are not shared with other customers.

Customer Content and Model Training

By default, AirShots AI does not use your Customer Content to train any general or shared AI models – neither our own nor those of our AI providers. Your content is used only to generate outputs for your account and to deliver the service you have subscribed to.

If we ever offer optional features that involve training on your content, such as custom AI capabilities built specifically for your brand, we will:

• Ask for your clear, explicit, and informed consent before proceeding
• Explain exactly what will happen to your content in plain language
• Allow you to opt in or opt out without losing access to core features
• Never treat silence or continued use of the platform as consent

Usage Data and Service Improvement

We may use de-identified or aggregated telemetry and usage data to improve AirShots AI overall. This data does not identify individual users or accounts. For example, we may analyze which types of prompts tend to produce high-quality outputs across the platform in order to improve our default templates and suggestions.

Third-Party AI Providers

AirShots AI uses third-party AI providers to help generate content. These providers:

• Process data only to the extent necessary to generate outputs for your account
• Are contractually required to protect your information and not use it for their own independent purposes
• Are bound by data processing agreements that restrict their use of your data
• May be based in different countries (see Section 9 for details on international transfers)

You can request information about which AI providers we work with by contacting us at privacy@airshots.ai.

In plain language: We use your content to build marketing materials for you, not to train AI systems for others. Third-party AI providers are kept under strict contracts and cannot use your content for their own purposes.

8. When We Share Information

We do not sell your personal data. We share it only in the circumstances described below.

Vendors and Service Providers

We work with trusted vendors to help us deliver AirShots AI:

• Cloud hosting and infrastructure providers
• Payment processors (for billing and subscriptions)
• Email and customer support platforms
• Analytics and product performance tools
• Security and fraud prevention services
• Third-party AI and machine learning providers (see Section 7)
• CRM and marketing platforms

These vendors process data only on our behalf and under our instructions.

Integration Partners

If you connect AirShots AI to other tools or platforms – such as your social media channels, a CRM, or Airmeet’s event platform – data may be shared with those platforms according to their terms and your permissions.

Advertising and Analytics Partners

On our website, we may use advertising partners to help reach potential customers. These partners may use cookies to measure how our ads perform. You can opt out through your browser settings or their preference centers.

Professional Advisers

We may share information with lawyers, accountants, auditors, and other professional advisers when needed to comply with laws or manage our business.

Corporate Transactions

If Airmeet Networks Private Limited is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

Legal Requirements and Safety

We may disclose your information if required by law, court order, or government request, or if we reasonably believe disclosure is necessary to:

• Comply with applicable laws or regulations
• Enforce our Terms of Use or other agreements
• Protect the security or integrity of AirShots AI
• Protect the rights, privacy, safety, or property of our users or the public
• Prevent or investigate possible wrongdoing

Aggregated and Anonymized Data

We may share or publish data that has been aggregated or fully anonymized and cannot be used to identify you. For example, we may publish general platform usage statistics or industry trend reports.

In plain language: We share data with service providers who help us run AirShots AI, and only when the law requires it or you have connected to another platform. We do not sell your data.

In plain language: We only share your information with trusted partners to deliver the service, support integrations, or comply with the law.

9. International Data Transfers

Airmeet Networks Private Limited is based in India. However, AirShots AI serves customers globally. Your personal data may be stored or processed in countries other than your own, including India, the United States, and countries within the European Union.

Different countries have different data protection laws. When we transfer your data internationally, we take steps to protect it, including:

• Using Standard Contractual Clauses or equivalent contractual safeguards approved by relevant authorities
• Working with providers that maintain appropriate data protection standards
• Ensuring that legal agreements are in place before transferring personal data across borders

If you are based in the EU or the UK, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses when your data is transferred outside those regions.

If you have concerns about international transfers, or want to know more about the specific safeguards we use, please contact us at privacy@airshots.ai.

In plain language: Your data may move across borders. When it does, we use contracts and other safeguards to keep it protected.

In plain language: Even when your data is processed in another country, we take steps to protect it according to applicable law.

10. How Long We Keep Information

While You Are a Customer

We keep your personal data and Customer Content for as long as your account is active and as needed to provide the service you have subscribed to.

After Account Closure

Once you close your account or your subscription ends:

• We will delete or anonymize most personal data within 30 days of closure
• We may retain some information for legal, security, or business purposes for up to 12 months after closure
• We will delete Customer Content within the timeframe set out in your Data Processing Addendum, if one applies to your account
• We may retain anonymous or aggregated data indefinitely to improve the service

We will not keep data longer than necessary for the purposes described in this policy. If you need specific information about retention for your use case, contact us at privacy@airshots.ai.

11. Your Rights and Choices

Depending on where you live, you have rights over your personal data. Here is a plain-language summary.

Right to Access

You can ask for a copy of the personal data we hold about you. We will provide it in a clear, structured format.

Right to Correct

You can ask us to correct or update information that is inaccurate or incomplete.

Right to Delete

You can ask us to delete your personal data. Some exceptions apply – for example, if we need to keep data for legal compliance or to defend against claims.

Right to Data Portability

You can ask for your information in a commonly used, portable format so you can transfer it to another service.

Right to Object

You can object to certain uses of your data, including:

• Marketing communications (you can unsubscribe at any time)
• Analytics and tracking (opt out through your browser)
• Certain automated processing

Right to Restrict Processing

In some circumstances, you can ask us to limit how we use your data while a dispute is being resolved.

Right to Withdraw Consent

Where we rely on your consent to process your data, you can withdraw that consent at any time. Withdrawing consent does not affect processing that happened before the withdrawal.

Rights Under India’s Digital Personal Data Protection Act 2023

If you are in India, the Digital Personal Data Protection Act 2023 (DPDPA) gives you specific rights. Under the DPDPA:

• Your consent to our processing of your personal data must be free, specific, informed, and unambiguous
• You can withdraw your consent at any time, and we will respect that withdrawal promptly
• Processing is limited to the purposes for which consent was given, or as otherwise permitted by law
• You can nominate another person to exercise your rights on your behalf
• You can file a complaint with the Data Protection Board of India if you believe your rights have been violated

Rights Under GDPR and UK GDPR

If you are in the European Economic Area or the UK, you have rights under GDPR and UK GDPR, including all the rights described above. You may also contact your local data protection supervisory authority at any time.

Rights Under CCPA/CPRA

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what data we collect, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. We do not sell personal information as defined under CCPA.

Rights Under LGPD

If you are in Brazil, you have rights under the Lei Geral de Protecao de Dados (LGPD), including rights of access, correction, deletion, data portability, and the right to know about third-party sharing.

How to Submit a Request

To exercise any of these rights:

• Email us at privacy@airshots.ai with a clear description of your request
• Include enough information for us to identify your account, such as the email address associated with your account

We will respond within 30 days, or within any shorter period required by law. We may ask for proof of identity to protect your privacy.

Right to Lodge a Complaint

If you believe we have mishandled your personal data, you can file a complaint with your local data protection authority or relevant regulator. For Indian residents, this includes the Data Protection Board of India (once established). In the EU, you can contact your national supervisory authority. In the UK, you can contact the Information Commissioner’s Office (ICO).

In plain language: You have real rights over your data. You can see it, fix it, delete it, and limit how we use it. Just email privacy@airshots.ai to get started.

12. Marketing Communications and Choices

How We May Contact You

We may send you:

• Service updates and announcements, such as new features or maintenance notices
• Transactional messages, such as password resets or invoice confirmations
• Marketing emails about AirShots AI features, promotions, and events, if you have opted in
• Newsletters with tips, product news, and company updates

Your Choices

You can manage your preferences in three ways:

• In your account settings: log in to AirShots AI and update your notification and communication preferences
• In any marketing email: click the unsubscribe link at the bottom of the message
• By email: write to privacy@airshots.ai to opt out of specific types of messages

Important Note: Opting out of marketing emails does not stop critical service communications. We will still send you messages about:

• Security alerts or account compromise notifications
• Billing issues or payment failures
• Major service changes or outages
• Legal or compliance notices

In plain language: You can say no to marketing, but we will still keep you informed about anything important to your account.

13. Security

We take the security of your information seriously. We use a range of technical and organizational measures to protect data from unauthorized access, alteration, or loss:

• Encryption: data is encrypted during transmission using HTTPS and TLS, and encrypted at rest
• Access controls: only authorized team members with a legitimate business need can access personal data
• Monitoring: we use firewalls and intrusion detection systems to watch for and prevent unauthorized access
• Security reviews: we periodically test and review our security practices and controls
• Employee training: our team is trained on data protection and security best practices
• Vendor requirements: we require third-party vendors, including AI providers, to meet equivalent security standards

No System Is Perfect. While we take these measures, no security system is completely foolproof. We cannot guarantee absolute security. If a security incident occurs that affects your personal data, we will notify you as required by applicable law.

14. Children’s Privacy

AirShots AI is not designed for or directed at children under the age of 13, or the applicable age of digital consent in your country, whichever is higher. We do not knowingly collect personal data from children.

If we discover that we have collected data from a child without appropriate parental or guardian consent, we will delete that information promptly and may close the relevant account.

If you believe we have received data from a child, please contact us at privacy@airshots.ai.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Last Updated” date at the top tells you when this policy was most recently changed.

How We Notify You

If we make material changes – changes that meaningfully affect your privacy or how we handle your data – we will:

• Post the updated policy on our website
• Notify you by email at the address associated with your account
• Ask for your consent if required by applicable law

Minor changes, such as correcting typos or clarifying language, may be made without advance notice.

Your continued use of AirShots AI after a change takes effect means you accept the updated policy. If you do not accept the changes, please stop using AirShots AI and contact us at privacy@airshots.ai.

In plain language: We will tell you when this policy changes. If you disagree, stop using AirShots AI and reach out to us.

16. How to Contact Us and Make Complaints

If you have questions, concerns, or requests about this Privacy Policy or how we handle your personal data, please get in touch:

General Privacy Enquiries: privacy@airshots.ai

Legal Notices and Formal Requests: legal@airshots.ai

Support: support@airshots.ai

Mailing Address:

We aim to respond to all enquiries within 30 days.

For Residents of the European Economic Area and the UK

You have the right to lodge a complaint with your local data protection supervisory authority. In the EU, each member state has its own national authority. In the UK, the relevant authority is the Information Commissioner’s Office (ICO).

For Indian Residents

If you believe we have violated your rights under the Digital Personal Data Protection Act 2023, you may file a complaint with the Data Protection Board of India once it is operational, or contact us directly at privacy@airshots.ai.

For California Residents

You may also contact the California Privacy Protection Agency or the California Attorney General’s office if you have concerns about how we handle your personal data under CCPA.